At oxoplay, your privacy matters as much as your gaming experience. This Privacy Policy explains exactly what personal data we collect, why we collect it, how we use it, and the rights you have over your information as a player on our Philippine online casino platform.
A plain-language summary of how oxoplay handles your personal data. The full legal text is available in the sections below.
oxoplay uses 256-bit SSL encryption, secure data centers, and strict access controls to protect your personal and financial information at all times.
oxoplay does not sell, rent, or trade your personal data to third parties for their own marketing purposes. Your information stays within the oxoplay ecosystem.
oxoplay processes personal data in accordance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173) and its implementing rules and regulations.
You have the right to access, correct, delete, and port your personal data. You can also object to certain types of processing. oxoplay honors all data subject rights requests.
oxoplay uses cookies to improve your experience and analyze platform performance. You can manage your cookie preferences at any time through your browser settings.
You can unsubscribe from oxoplay marketing communications at any time. Transactional messages related to your account and transactions will still be sent as required.
Summary: This Privacy Policy ("Policy") describes how oxoplay ("oxoplay," "we," "us," "our") collects, uses, stores, and protects the personal data of users ("you," "Player," "Data Subject") of the oxoplay platform at oxoplay.vip. By registering an account or using the oxoplay platform, you acknowledge that you have read and understood this Policy. This Policy is incorporated into and forms part of the oxoplay Terms & Conditions.
1.1 oxoplay is committed to protecting the privacy and personal data of all players who use our online casino and sports betting platform. We understand that Filipino players trust us with sensitive personal and financial information, and we take that responsibility seriously.
1.2 This Policy applies to all personal data collected through the oxoplay website at oxoplay.vip, our mobile platform, customer support channels, and any other services operated by oxoplay. It applies to all registered players, prospective players, and visitors to the oxoplay platform.
1.3 oxoplay processes personal data in compliance with the Philippine Data Privacy Act of 2012 (Republic Act No. 10173), its Implementing Rules and Regulations, and the issuances of the National Privacy Commission (NPC) of the Philippines.
2.1 For the purposes of applicable data protection law, oxoplay is the data controller responsible for your personal data collected through the oxoplay platform.
2.2 oxoplay has appointed a Data Protection Officer (DPO) who is responsible for overseeing compliance with this Policy and applicable data protection laws. Contact details for the DPO are provided in Section 15 of this Policy.
3.1 oxoplay collects the following categories of personal data from players:
| Category | Examples | Purpose |
|---|---|---|
| Identity Data | Full name, date of birth, government ID number | Account registration, KYC verification, age verification |
| Contact Data | Mobile number, email address, residential address | Account communication, support, transaction notifications |
| Financial Data | GCash number, PayMaya account, bank account details | Processing deposits and withdrawals, fraud prevention |
| Technical Data | IP address, device type, browser type, operating system | Platform security, fraud detection, performance optimization |
| Usage Data | Games played, bet amounts, session duration, login history | Responsible gaming monitoring, personalization, analytics |
| Communications Data | Support chat logs, email correspondence, feedback | Customer support, dispute resolution, service improvement |
| Marketing Data | Promotion preferences, communication opt-in/out status | Sending relevant offers and promotions (with consent) |
3.2 oxoplay does not intentionally collect sensitive personal information such as racial or ethnic origin, political opinions, religious beliefs, or health data, except where required for responsible gaming purposes (e.g., self-exclusion records) or as required by applicable law.
4.1 oxoplay collects personal data through the following means:
5.1 oxoplay uses your personal data for the following purposes:
To register and maintain your oxoplay account, verify your identity and age (21+ requirement), process your deposits and withdrawals, and provide you with access to the oxoplay platform and its features.
To provide the games, betting services, promotions, and customer support that form the core of the oxoplay platform experience for Filipino players.
To detect, investigate, and prevent fraudulent transactions, money laundering, unauthorized account access, and other illegal or prohibited activities on the oxoplay platform.
To comply with applicable Philippine laws and regulations, including anti-money laundering (AML) obligations, gaming regulations, and tax reporting requirements.
To monitor player activity for signs of problem gambling, enforce self-exclusion requests, apply deposit and loss limits, and provide responsible gaming support tools.
To send you relevant promotions, bonuses, and platform updates where you have provided consent to receive marketing communications. You may withdraw this consent at any time.
To analyze usage patterns, conduct research, and improve the performance, features, and user experience of the oxoplay platform.
6.1 oxoplay processes your personal data on the following legal bases under the Philippine Data Privacy Act of 2012:
⚠️ Important: oxoplay does not sell, rent, or trade your personal data to third parties for their own commercial purposes. Data sharing is limited to what is strictly necessary for the operation of the oxoplay platform and compliance with applicable law.
7.1 oxoplay may share your personal data with the following categories of recipients:
7.2 All third-party service providers who process personal data on behalf of oxoplay are required to enter into data processing agreements that obligate them to process data only on oxoplay's instructions and to implement appropriate security measures.
7.3 In the event of a merger, acquisition, or sale of all or part of oxoplay's business, your personal data may be transferred to the acquiring entity, subject to the same privacy protections described in this Policy.
8.1 oxoplay retains your personal data for as long as is necessary to fulfil the purposes for which it was collected, including for the purposes of satisfying any legal, regulatory, accounting, or reporting requirements.
8.2 As a general rule, oxoplay retains player account data for a minimum of five (5) years following account closure, in compliance with Philippine AML regulations and gaming regulatory requirements. Financial transaction records are retained for a minimum of five (5) years from the date of the transaction.
8.3 Where you have requested self-exclusion, oxoplay retains records of your self-exclusion for the duration of the exclusion period and for a reasonable period thereafter to prevent re-registration.
8.4 Marketing preference data is retained until you withdraw your consent or request deletion, whichever is earlier.
8.5 Upon expiry of the applicable retention period, oxoplay will securely delete or anonymize your personal data in accordance with its data disposal procedures.
9.1 oxoplay uses cookies and similar tracking technologies on the oxoplay platform. Cookies are small text files placed on your device that help us recognize you, remember your preferences, and analyze how you use the platform.
9.2 oxoplay uses the following types of cookies:
9.3 You can control non-essential cookies through your browser settings. Please note that disabling certain cookies may affect the functionality of the oxoplay platform. Refer to your browser's help documentation for instructions on managing cookies.
🔐 oxoplay implements industry-standard security measures including 256-bit SSL/TLS encryption for all data transmissions, encrypted storage of sensitive data at rest, multi-factor authentication options, regular security audits, and strict internal access controls to protect your personal and financial information.
10.1 oxoplay maintains a comprehensive information security program designed to protect personal data against unauthorized access, disclosure, alteration, and destruction. Security measures include:
10.2 In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, oxoplay will notify the National Privacy Commission and affected players in accordance with the requirements of the Philippine Data Privacy Act and NPC Circular No. 16-03.
10.3 While oxoplay takes all reasonable steps to protect your data, no internet transmission or electronic storage system is completely secure. You are responsible for keeping your account credentials confidential and for notifying oxoplay immediately of any suspected unauthorized access to your account.
11.1 Under the Philippine Data Privacy Act of 2012, you have the following rights with respect to your personal data held by oxoplay:
11.2 To exercise any of the above rights, please contact the oxoplay Data Protection Officer using the contact details in Section 15. oxoplay will respond to all data subject rights requests within thirty (30) days of receipt, in accordance with NPC requirements.
11.3 oxoplay may need to verify your identity before processing a data subject rights request to ensure that personal data is not disclosed to unauthorized parties.
⚠️ The oxoplay platform is strictly for persons aged 21 years and above. oxoplay does not knowingly collect personal data from individuals under 21 years of age. If oxoplay becomes aware that personal data has been collected from a person under 21, that account will be immediately closed and the data deleted or returned in accordance with applicable law.
12.1 If you are a parent or guardian and believe that your child under the age of 21 has provided personal data to oxoplay, please contact us immediately at the details provided in Section 15 so that we can take appropriate action.
13.1 The oxoplay platform may contain links to third-party websites or services. oxoplay is not responsible for the privacy practices of those third parties and this Policy does not apply to any third-party websites. We encourage you to review the privacy policies of any third-party sites you visit.
14.1 oxoplay reserves the right to update or amend this Privacy Policy at any time. Material changes will be communicated to registered players via email or an in-platform notification prior to the changes taking effect.
14.2 The date of the most recent revision is displayed at the top of this page. Your continued use of the oxoplay platform following the publication of an updated Policy constitutes your acceptance of the revised terms. If you do not agree with the updated Policy, you should discontinue use of the platform and may request account closure.
15.1 For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by oxoplay, please contact our Data Protection Officer:
📧 DPO Email: [email protected]
💬 Live Chat: Available 24/7 via the oxoplay platform
📬 Subject line: "Data Privacy Request – [Your Account Username]"
🕐 Response time: Within 30 days of receipt as required by the NPC
15.2 If you are not satisfied with oxoplay's response to your data privacy concern, you have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC).